1. Introduction
GRAMAR (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our websites or use our services.
This policy applies to the following websites and related services:
- gramar.hr
- gramar.uk
- gramar.de
- pasa-selce.com
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable national data protection laws.
2. Data Controller
The data controller responsible for your personal data is:
GRAMAR – craft and marine services
Owner: Zoran Ilijanić
Address: Stjepana Brozovića 10, 51266 Selce, Croatia
Email: zoran.ilijanic@outlook.com
Telephone: +385 98 237 827
3. Personal Data We Collect
We only collect personal data that is necessary for providing our services or fulfilling legal obligations. This may include:
a) Identification Data
- Name and surname
- Address
- Personal identification details (e.g. ID or passport number where legally required)
b) Contact Data
- Email address
- Telephone number
c) Contractual and Service Data
- Information related to enquiries, quotations, technical documentation, inspections, surveys, or marine services
d) Payment and Accounting Data
- Invoicing details
- Payment transaction references (we do not store full card details)
e) Website and Technical Data
- IP address
- Browser and device information
- Pages visited and interaction data
- Cookies and analytics data (e.g. Google Analytics)
4. Purpose and Legal Basis for Processing
We process personal data only when there is a lawful basis to do so, including:
- Performance of a contract – to provide agreed services or respond to enquiries
- Legal obligations – accounting, invoicing, maritime or regulatory requirements
- Legitimate interests – business communication, service improvement, website security
- Consent – where required (e.g. non-essential cookies or marketing communication)
You may withdraw your consent at any time.
5. Website Use and Cookies
Our websites use cookies to ensure proper functionality, improve user experience, and analyse website traffic.
- Essential cookies are required for basic operation
- Analytical cookies (e.g. Google Analytics) are used only where permitted
- You can manage or disable cookies through your browser settings or cookie banner
Data submitted via contact forms is used only to respond to your enquiry and is not shared for marketing purposes without consent.
6. Data Sharing and Disclosure
We do not sell or trade personal data.
Personal data may be shared only where necessary and lawful, including with:
- Public authorities (e.g. tax, maritime or regulatory bodies)
- Accounting and legal service providers
- IT and hosting providers supporting website operation
All third parties are required to process data securely and in accordance with GDPR.
7. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
- Accounting and invoicing records: as required by law (typically 10–11 years)
- Contractual and service records: for the duration of the business relationship and any statutory limitation periods
- Website analytics data: according to cookie settings (usually up to 26 months)
8. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request deletion of data where legally permitted
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, please contact us using the details above.
9. Right to Lodge a Complaint
If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority.
For Croatia, this is:
Croatian Personal Data Protection Agency (AZOP)
Selska cesta 136
10000 Zagreb, Croatia
Website: https://azop.hr
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The most current version will always be published on our website.